Guidelines. Read this first!

• Read the wiki page about the most common problems.
• Please make sure to search or browse for existing tickets before reporting a new one!
• For support, please visit the help pages and the forum.
• If you have trouble connecting to a server, try to resolve the issue with the assistance of your hosting service provider. If you don't, your ticket will be closed with a resolution of thirdparty.
• Please only put one issue in each ticket. File multiple tickets if you can confirm multiple bugs.
• Try to write a well descriptive summary of the issue.
• When reporting an FTP issue, always include the full transcript from View → Log Drawer.
• You might want to check if the issue has been already fixed in the latest nightly build available.
• To include code snippets in the ticket description, surround them with curley braces like {{{code snippet}}}. Read more about formatting on the WikiFormatting page.