Ticket #714 (closed defect: fixed)

Opened 4 years ago

Last modified 3 months ago

Connection timeout too low

Reported by: steven.combs@… Owned by: dkocher
Priority: normal Milestone: 2.6.2
Component: ftp Version: 2.6.1
Severity: critical Keywords:
Cc: Platform:
Architecture:

Description

Since upgrading the latest version of Cyberduck (2.6.1), I have been unable to connect to a particular server (faculty.ivytech.edu). I can connect using FTP from the Terminal and I can connect to other servers in my old bookmarks. I even tried the demo version of Transmit and that works correctly as well. I didn't have any problems until the last upgrade.

When trying to connect I receive the following error.

faculty.ivytech.edu/168.91.231.7 I/O Error: Read timed out

Is anyone else experiencing issues connecting since the upgrade? Would be happy to help flesh this out if you need account info to try.

LOVE CYBERDUCK!

Change History

comment:1 Changed 4 years ago by dkocher

  • Status changed from new to assigned
  • Severity changed from blocker to critical
  • Summary changed from Connection Failed to Connection timeout too low
  • Priority changed from highest to normal
  • Milestone set to 2.6.2
  • Owner changed from cyberduck to dkocher

Try opening a Terminal.app window and type 

defaults write ch.sudo.cyberduck connection.timeout 30000

which sets the timeout upon connecting to 30 seconds. The default value is currently 15000 milliseconds since version 2.6. Cyberduck 2.5.5 had a defeault value of 30 seconds which might explain the problem you see.

comment:2 Changed 4 years ago by stevencombs

That fixed it. Works perfectly now.

Thanks! Steven

comment:3 Changed 4 years ago by dkocher

  • Status changed from assigned to closed
  • Resolution set to fixed

r2379

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